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EVO Switch Emailer
Government Employees Medical SchemeRef: https://www.gems.gov.za/-/media/Gems-Media/Documents/Switch-to-EVO/EVO-Switch-Emailer.pdf
Official source
Source domain: gems.gov.za
Collected on 5 July 2026
Always confirm details on the official source before acting.
What this means
This document is a promotional emailer/advertisement from the Government Employees Medical Scheme (GEMS) encouraging members to switch from the Emerald option to the Emerald Value Option (EVO). It states that members who switch before 31 October 2026 will receive the same benefits as Emerald (subject to care coordination rules) and may save up to 16% on monthly contributions. It provides multiple ways to switch, including USSD (*134*20018#), visiting a GEMS walk-in centre, using the member portal/app, emailing enquiries@gems.gov.za, faxing 0861 00 4367, or calling 0800 00 4367 and following voice prompts.
Facts
Reference
https://www.gems.gov.za/-/media/Gems-Media/Documents/Switch-to-EVO/EVO-Switch-Emailer.pdf
Key Takeaways
- Organisation: Government Employees Medical Scheme (GEMS)
- Offer: Switch to Emerald Value Option (EVO)
- Deadline: before 31 October 2026
- Claim: same benefits as Emerald subject to care coordination rules
- Savings claim: may save up to 16% on monthly contribution
- Switch methods: USSD *134*20018#
- Switch methods: GEMS walk-in centre
- Switch methods: Member portal login at www.gems.gov.za
- Switch methods: GEMS Member App (download via QR code)
- Switch methods: email enquiries@gems.gov.za
- Switch methods: fax 0861 00 4367
- Switch methods: self-help call 0800 00 4367 (toll-free)
- Note: savings may vary based on subsidy eligibility and number of dependants
- GEMS authorised FSP number: 52861
- Government Employees Medical Scheme (GEMS)
- Emerald Value Option (EVO)
- Emerald (option)
Dates
Closing Date
31 October 2026