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8831 GEMS Tax Collateral Certificate Explained V4

Government Employees Medical SchemeRef: https://www.gems.gov.za/-/media/Gems-Media/Documents/Generic-Images-for-hidden-page-links/2026/8831-GEMS-Tax-Collateral---Certificate-Explained_V4.pdf

Official source

Source domain: gems.gov.za

Collected on 5 July 2026

Always confirm details on the official source before acting.

Our copy (archived 9 July 2026)Official source

What this means

This document is a one-page “Summary Information of Healthcare Expenditure” (tax certificate) explanation for GEMS members, intended for submission to the South African Revenue Service (SARS). It states that GEMS members can file tax returns for the 2026 tax season using a tax certificate covering claims paid and contributions received from 01 March 2025 to 28 February 2026, and it provides instructions to request/download the certificate via USSD, IVR, the GEMS Member App/Portal, or walk-in centres/call centre. It also includes example/fields such as total contributions paid (R74,332.00), option (EMERALD), and notes about claim processing cut-off (processed up to 28/02/2026; later-processed claims may appear in the 2027 summary).

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

tax certificate access/requestOngoing

Request/download your GEMS tax certificate for SARS (2026 tax season)

GEMS members can file their tax returns for the 2026 tax season using a tax certificate that summarises healthcare expenditure and includes claims paid and contributions received for the period 01 March 2025 to 28 February 2026. If you have not received the certificate by email, you may request and get it using the USSD, IVR, or the GEMS Member App or Portal.

Who it is for: GEMS members who need a tax certificate for SARS submission for the 2026 tax season
How to act on it: Request and get the tax certificate using the USSD, IVR, or the GEMS Member App or Portal.

Show the line this came from

If you have not received it, you may request and get it using the USSD, IVR, or the GEMS Member App or Portal.

Facts

Reference

https://www.gems.gov.za/-/media/Gems-Media/Documents/Generic-Images-for-hidden-page-links/2026/8831-GEMS-Tax-Collateral---Certificate-Explained_V4.pdf

Amounts

R 74 332

Key Takeaways

GEMS tax certificate for SARS submission
Tax season window: 01 March 2025 to 28 February 2026 (for 2026 tax season)
Tax certificate sent by email; can be requested via USSD, IVR, GEMS Member App/Portal, and walk-in centres
IVR/self-help/call centre number: 0800 00 4367 (press options include tax certificates)
Example total contributions paid: R74,332.00
Option shown: EMERALD
Cut-off note: claims processed up to 28/02/2026; unprocessed claims with treatment dates in that period may appear in 2027 summary
USSD code shown: *134*20018#
Government Employees Medical Scheme (GEMS)
South African Revenue Service (SARS)
Customer Services Department
Service Provider Network (SPN)
GEMS contracted Service Provider Network (SPN)
GEMS Call Centre
Mrs Sample (recipient name shown as “MRS AB SAMPLE” / “Dear Mrs Sample”)

Dates

Closing Date

1 March 2025