With reference to the message sent by the SA Social Security Agency to social grant beneficiaries to respond promptly to SMS notifications requesting them to visit the offices of the agency for social grant reviews, and noting the warning t
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Source domain: pmg.org.za
Collected on 17 June 2026
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Provide a contact number (including next-of-kin/children numbers) when applying at SASSA offices
SASSA says that when you visit SASSA offices to apply for social grants, you must provide a contact number where you can be reached; in some cases applicants provide the contact numbers of their children or next of kin in the same household, helping ensure you can be reached for review requirements even if you do not have mobile access yourself.
- Who it is for
- people applying for social grants at SASSA offices, including applicants who may rely on a household member’s contact number
- How to act on it
- Visit SASSA offices to apply for social grants and provide a contact number where you can be reached (or, in some instances, provide the contact number of a child or next of kin residing in the same household).
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Clients who visit SASSA offices to apply for social grants are required to provide a contact number where they can be reached as part of the application process. In some instances, applicants provide the contact numbers of their children or next of kin who reside in the same household.
Free SMS notifications for grant review (prepaid and contract SIMs)
SASSA states that receiving SMS messages is free on South African networks for both prepaid and contract SIM cards, so beneficiaries can receive SMS notifications requesting them to visit SASSA offices for grant reviews without paying for the SMS.
- Who it is for
- social grant beneficiaries who receive SMS notifications on South African networks (prepaid or contract SIM users)
- How to act on it
- Ensure you can receive SMS messages on your South African network SIM (prepaid or contract) when SASSA sends review notifications.
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Receiving SMS messages is free on South African networks. This applies to prepaid and contract SIM cards.
Alternative alert mechanism for grant reviews via fourth payment day arrangement
If you are identified by SASSA for a grant review (or related maintenance services), you will be paid as part of the fourth payment day arrangement, which is intended to signal you must report to SASSA offices for assistance and compliance as an alternative to SMS notifications.
- Who it is for
- social grant beneficiaries identified for a review or related maintenance services, including those who have changed or lost cellphone numbers
- How to act on it
- Wait for your grant payment to be made as part of the fourth payment day arrangement, then report to SASSA offices for assistance and compliance.
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In this regard, all clients identified for a review or related maintenance services by the Agency are paid as part of the fourth payment day arrangement. This arrangement is intended to signal to beneficiaries that those who receive their grant payments later in the month are among the clients required to report to SASSA offices. The fourth payment day therefore serves as an alternative alert mechanism for beneficiaries identified for review, prompting them to present themselves at SASSA offices for assistance and compliance this supplements the SMS notifications SASSA would have send through
Facts
Reference
https://pmg.org.za/committee-question/36509/
Key Takeaways
- Title: With reference to the message sent by the SA Social Security Agency to social grant beneficiaries to respond promptly to SMS notifications requesting them to visit the offices of the agency for social
- Years: 2025, 2026
- Topics: report
- Text line sample: Question to the Minister of Social Development - NW757 | PMG Toggle navigation Committees and Meetings MPs Bills Petitions Questions and Rep
- Document type: report
Dates
Opening Date
23 March 2026