Criteria to Apply
Official source
Source domain: shra.org.za
Collected on 17 June 2026
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What this means
What this document offers
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Access social housing rental accommodation (via SHIs or delivery agents)
You can access social housing by contacting an accredited social housing institution (SHI) or another delivery agent (ODA) operating in the area you want to live in. Social housing is rental accommodation for people earning between R1 850 and R22 000 per month, and tenants sign a lease (rental agreement).
- Who it is for
- people who want to rent social housing units and meet the stated eligibility criteria
- How to act on it
- Contact the individual SHI or other delivery agent (ODA) operating in the area you would like to live in; use SHRA’s register of SHIs on www.shra.org.za to find an SHI.
Show the line this came from
This can be done by contacting the individual SHI or other delivery agent (ODA) operating in the area you would like to live in. Please visit www.shra. org.za to see our register of SHIs.
Free tenant complaint resolution through the Rental Housing Tribunal
If you feel you have been unfairly treated by your landlord, you can contact the Rental Housing Tribunal at your Provincial Department of Human Settlements. It is described as a free service that provides speedy resolution through a simplified procedure without attorneys.
- Who it is for
- tenants who feel they have been unfairly treated by their landlord
- How to act on it
- Contact the Rental Housing Tribunal at your Provincial Department of Human Settlements.
Show the line this came from
If a tenant feels they have been unfairly treated by their landlord, they can contact the Rental Housing Tribunal at their Provincial Department of Human Settlements. This is a free service that provides speedy resolution to complaints through a simplified procedure, without the involvement of attorneys.
Facts
Reference
https://www.shra.org.za/wp-content/uploads/2026/05/Social-Housing-Beneficiaries-Brochure.pdf
Amounts
R 1 850, R 22 000
Key Takeaways
- organization: SHRA (South African Housing Regulatory Authority)
- subject: social housing, SHIs accreditation, eligibility criteria
- income range: R1 850 – R22 000 per month
- age: 18 years or older
- citizenship: South African citizen or permanent resident
- ownership: tenants cannot own units
- contacts: 011 274 6200, info@shra.org.za, www.shra.org.za
- address site: www.shra.org.za
- complaints body: Rental Housing Tribunal under Provincial Department of Human Settlements
- notes: requires lease/rental agreement, government subsidies (CCG) and project accreditation