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South African Local Government Association other

South African Local Government AssociationRef: https://www.salga.org.za/PAIA%20Manual/PAIA-Guide-English_20210905.pdf

Official source

Source domain: salga.org.za

Collected on 28 June 2026

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What this means

This document is a “PAIA Guide” explaining how to use South Africa’s Promotion of Access to Information Act 2 of 2000 (PAIA), as amended, together with the Protection of Personal Information Act 4 of 2013 (POPIA). It sets out the purpose of PAIA, the role of the Information Regulator, how to make a PAIA request (including who can request and to whom), the process and fees, and what responses and remedies are available (including internal appeal, complaints to the Regulator, and court application). The guide also includes a disclaimer that it is not legal advice and does not replace PAIA or regulations, and it provides contact details for the Regulator’s information officers.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

judicial remedyOngoing

Application to court for relief

If the Information Regulator does not resolve a complaint or if a decision is not complied with, a person may apply to court for enforcement of their right to access information.

Who it is for: a person whose PAIA request was denied and whose appeal or complaint was unsuccessful
How to act on it: File an application in court to enforce the right to access information

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APPLICATION TO COURT

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.salga.org.za/PAIA%20Manual/PAIA-Guide-English_20210905.pdf

Key Takeaways

Document title: “PAIA Guide” (How to use the Promotion of Access to Information Act 2 of 2000, as amended)
Covers PAIA (Act 2 of 2000) and POPIA (Act 4 of 2013)
Developed to fulfil the Information Regulator’s obligation under Section 10 of PAIA to update and make the Guide available
Includes disclaimer: not legal advice; Regulator accepts no liability for reliance
Provides contact details for Information Officer and Deputy Information Officer (JD House, 27 Stiemens Street, Braamfontein, Johannesburg; emails PNenweli@justice.gov.za and VarSewlal@justice.gov.za; telephone 010 023 5200)
Explains PAIA request concepts such as “deemed refusal” and prescribed forms (Form 2 for requests; Form 4 for appeals)
States that any person, irrespective of citizenship, can apply for access to information under PAIA
Information Regulator
Office of the Information Regulator
Information Regulator Chairperson: Adv Pansy Tlakula
South African Human Rights Commission (SAHRC)
Constitution of the Republic of South Africa, 1996 (Act No. 108 of 1996)
Promotion of Access to Information Act 2 of 2000 (PAIA)
Protection of Personal Information Act 4 of 2013 (POPIA)
Department of Justice and Constitutional Development
Information Officer: Ms. Pfano Nenweli
Deputy Information Officer: Ms. Varsha Sewlal
Chief Executive Officer: Mr. Mosalanyane Mosala