DocumentOngoingReport

Mobile Data Services Policy

Road Traffic Management CorporationRef: https://www.rtmc.co.za/images/rtmc/docs/publications/mobiledataservices/mobile_data_services_policy.pdf

Official source

Source domain: rtmc.co.za

Collected on 28 June 2026

Always confirm details on the official source before acting.

What this means

The document outlines the RTMC Mobile Services data handling policy for NaTIS including how certain personal and vehicle information cannot be deleted due to legal retention for regulatory, public safety, and audit/law-enforcement purposes. It explains that app access can be removed by uninstalling or ceasing use, and that locally stored data is automatically removed when the app is uninstalled. It includes a contact for data handling queries.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

public inquiry serviceOngoing

Data handling query submission

Individuals can submit questions about how their personal or vehicle data is handled by the RTMC Mobile Services app. This includes concerns about data retention, access, or deletion related to the National Traffic Information System (NaTIS).

Who it is for: users of RTMC Mobile Services with data handling concerns
How to act on it: Send an email to paia@rtmc.co.za with the query

Show the line this came from

For queries related to data handling, please contact: paia@rtmc.co.za

Facts

Reference

https://www.rtmc.co.za/images/rtmc/docs/publications/mobiledataservices/mobile_data_services_policy.pdf

Key Takeaways

subject: RTMC Mobile Services data policy
data retention: certain information cannot be deleted due to regulatory/public safety/audit/law-enforcement requirements
data ownership: data not owned/controlled by the app
data removal: uninstalling app removes locally stored data; session tokens and preferences removed on uninstall
contact: paia@rtmc.co.za
context: NaTIS National Traffic Information System