DocumentClosedmedia statement
Press Release Black Friday 2025 Know Your Rights And Protect Your Finances
Ombud CouncilRef: https://www.ombudcouncil.org.za/2025/11/27/press-release-black-friday-2025-know-your-rights-and-protect-your-finances/
Official source
Source domain: ombudcouncil.org.za
Collected on 28 June 2026
Always confirm details on the official source before acting.
What this means
This document is a press release from the Ombud Council issued on 27 November 2025. It urges South Africans to shop wisely during Black Friday, understand their financial rights under the Financial Sector Regulation Act and Treating Customers Fairly, and use free, independent ombud schemes for dispute resolution if issues arise. It outlines the right to fair treatment, clarity of information, appropriate advice, product standards, and smooth processes for switching providers, making claims, or lodging complaints during busy shopping periods. It also promotes financial redress and safe shopping practices in the context of Black Friday.
Facts
Reference
https://www.ombudcouncil.org.za/2025/11/27/press-release-black-friday-2025-know-your-rights-and-protect-your-finances/
Key Takeaways
- organization: Ombud Council
- date: 27 November 2025
- theme: Black Friday 2025 - Know Your Rights and Protect Your Finances
- legal_framework: Financial Sector Regulation Act, 2017 (FSR Act)
- principle: Treating Customers Fairly (TCF) outcomes
- subject: guidance on fair treatment, information, advice, product standards, complaints and switching during Black Friday
- outcome: access to free, impartial, independent dispute resolution through relevant financial ombud schemes
Dates
Closing Date
27 November 2025