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Nhls Building Strong Customer Relations With The Public
National Health Laboratory ServiceRef: https://www.nhls.ac.za/nhls-building-strong-customer-relations-with-the-public/
Official source
Source domain: nhls.ac.za
Collected on 25 June 2026
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What this means
The document discusses initiatives by the National Health Laboratory Service (NHLS) to strengthen its relationship with the public, including the creation of a cooperate data warehouse for key health programs and establishing a Call Centre to improve accessibility. It highlights NHLS's efforts to enhance communication and service delivery for health programs such as HIV, TB, and cervical cancer. The document also notes NHLS’s achievements and awards related to quality and service excellence.
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
health-programme data accessOngoing
A cooperate data warehouse
The NHLS provides access to data focused mainly on priority health programmes such as HIV, TB and cervical cancer.
- Who it is for
- People needing data on HIV, TB and cervical cancer programmes
- How to act on it
- Access the cooperate data warehouse.
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A cooperate data warehouse was initiated to provide efficient access to data, focusing mainly on priority health programmes such as HIV, TB and cervical cancer.
public information and support channelOngoing
Call Centre
The NHLS has established a Call Centre to improve public accessibility and support stronger customer relations.
- Who it is for
- Members of the public
- How to act on it
- Contact the Call Centre.
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A Call Centre was established in this regard to improve accessibility of the public and help build strong customer relations.
fraud and corruption reportingOngoing
REPORT FRAUD & CORRUPTION
The NHLS provides channels for reporting fraud and corruption by toll-free phone, SMS, email or fax.
- Who it is for
- Members of the public and other people wishing to report fraud or corruption
- How to act on it
- Call 0800 000 552, send an SMS to 30916, email nhls@thehotline.co.za, or fax 086 726 1681.
Show the line this came from
REPORT FRAUD & CORRUPTION Toll Free Number: 0800 000 552 SMS : 30916 (rates @ R1.50) Email : nhls@thehotline.co.za Free Fax : 086 726 1681
Facts
Reference
https://www.nhls.ac.za/nhls-building-strong-customer-relations-with-the-public/
Key Takeaways
- NHLS
- public relations
- data warehouse
- Call Centre
- HIV
- TB
- cervical cancer
- September 13, 2007