APAC Newsletter – Do you have a Service Level Agreement with your export agent?

The document discusses the lack of standard service level agreements (SLAs) between growers and export/fresh produce agents and outlines key topics such SLAs should cover. It notes potential issues if no SLA exists, such as transfer of marketing duties, disclosure, remuneration, reporting, insurance, pooling of losses, freight penalties, and trust account handling. It also states that APAC provides a standard SLA template and that export agents must be registered with APAC if operating locally, directing readers to the APAC website for more information.