DocumentOngoingNotice

INFORMATION SHEET

Community Schemes Ombud ServiceRef: https://csos.org.za/wp-content/uploads/2023/06/Information-Sheet-for-Application-for-Dispute-Resolution.pdf

Official source

Source domain: csos.org.za

Collected on 17 June 2026

Always confirm details on the official source before acting.

What this means

This document is an information sheet from the Community Schemes Ombud Service (CSOS) that outlines how individuals or community schemes can apply for dispute resolution. It explains what must be included in the application, such as the relief sought, grounds for the dispute, and evidence of prior internal efforts to resolve the issue. Applications must be sent via email to region-specific addresses and are assessed for eligibility under Section 39 of the CSOS Act. The process may lead to conciliation and adjudication, and no fees are payable at this stage.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

dispute resolution serviceOngoing

Dispute Resolution Application

Individuals or entities involved in a community scheme can apply for dispute resolution through the Community Schemes Ombud Service (CSOS) when they have unresolved disputes with their association or executive committee. The application must include details of the relief sought, grounds for the application, and evidence that internal dispute resolution was attempted. Applicants must submit the completed form and supporting documents via email to the region-specific CSOS inbox.

Who it is for: community scheme members, owners, occupiers, trustees, managing agents, or representatives acting on behalf of a community scheme
How to act on it: Complete the application form, attach supporting documents, sign it, and email it to the regional CSOS complaint inbox based on the applicant's province

Facts

Places

KwaZulu-Natal, Gauteng, Western Cape

Reference

https://csos.org.za/wp-content/uploads/2023/06/Information-Sheet-for-Application-for-Dispute-Resolution.pdf

Key Takeaways

CSOS DISPUTE APPLICATION
Section 39
kzn-complaints@csos.org.za
gp-complaints@csos.org.za
wc-complaints@csos.org.za
no dispute fees payable
internal dispute resolution required
application submission via email
Community Schemes Ombud Service
kzn-complaints@csos.org.za
gp-complaints@csos.org.za
wc-complaints@csos.org.za