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SECTION 74 POPIA

Government Pensions Administration AgencyRef: SECTION 74 POPIA

Official source

Source domain: gpaa.gov.za

Collected on 17 June 2026

Always confirm details on the official source before acting.

Our copy (archived 9 July 2026)Official source

What this means

The document outlines GPAA's POPIA complaints resolution procedure, describing how complaints about personal information protection should be handled, investigated, and resolved in a fair, timely, and transparent manner. It specifies that complaints must be in writing, aims to ensure clear communication with data subjects, and includes steps for recording, investigating, and implementing corrective actions. It also provides a glossary of terms and states where the complaints process can be requested or obtained.

Facts

Reference

SECTION 74 POPIA

Key Takeaways

  • entity: GPAA (Government Employees Pensions Fund)
  • topic: POPIA complaints resolution procedure
  • reference: section 74 POPIA
  • method: complaints must be in writing
  • purpose: handle data subject complaints consistently and fairly
  • objectives: record, investigate, fair treatment, informed decisions, timely resolution, root cause analysis, corrective actions, transparency
  • communication: clear language, where/whom to complain to
  • glossary: defines GPAA, data subject, personal information