Official source
Source domain: gardenroute.gov.za
Collected on 17 June 2026
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Grievance Procedure
Employees can submit a formal grievance using the Grievance Form provided in Annexure 5. If unresolved, they may proceed to conciliation and then arbitration through the Bargaining Council.
Section C, Sub-Clause 13.2.1
Reference
https://www.gardenroute.gov.za/wp-content/uploads/2018/08/HR-Main-Collective-Agreement-2015-2020.pdf
Exemption Application
Employers or employees may apply for exemption from certain provisions of the collective agreement by submitting a formal application to the Bargaining Council.
Section E, Sub-Clause 18.2
Medical Aid Complaint Form Submission
Employees may use the Medical Aid Complaint Form to report issues related to their medical aid scheme, which will be processed under the Medical Scheme Selection Procedures.
Section C, Sub-Clause 15.7.1