DocumentClosedpublication
City of Matlosana Local Municipality publication
City of Matlosana Local MunicipalityRef: https://www.matlosana.gov.za/documents/notice/DEBT%20RELIEF%20INCENTIVE%20PROGRAMME.pdf
Official source
Source domain: matlosana.gov.za
Collected on 17 June 2026
Always confirm details on the official source before acting.
What this means
This document is a public notice advertising a “Debt Relief Incentive Programme” called “RATHUSA / Welcome to Help.” It offers a 50% discount on certain outstanding accounts that are 90 days or older (including handed-over accounts) if qualifying conditions are met, and it also offers a 50% write-off of arranged arrears for regular paying consumers who meet specific payment-up-to-date requirements. The notice excludes property rates, government properties, and school properties, and states the programme runs from 1 June 2026 to 30 November 2026. Applications are to be made at the nearest Municipal Office or Customer Care Centre, with a Finance Department contact phone number provided.
Facts
Reference
https://www.matlosana.gov.za/documents/notice/DEBT%20RELIEF%20INCENTIVE%20PROGRAMME.pdf
Key Takeaways
- Debt Relief Incentive Programme
- RATHUSA / Welcome to Help
- 50% discount on outstanding accounts 90 days or older (including handed-over accounts)
- Once-off payment of 50% of the capital amount
- Must keep current account and 30-day account paid in full
- Exclusions: Property Rates (all property types), Government properties, School properties
- Regular paying consumers with arrears: 50% of arranged arrears written off
- Conditions for write-off: paid account for 6 consecutive months and fully up to date
- Programme valid: 1 June 2026 to 30 November 2026
- Apply at nearest Municipal Office or Customer Care Centre
- Finance Department contact: 018 487 8615/8467/8558/8557/8425
- Finance Department
- RATHUSA
- Municipal Office
- Customer Care Centre
Dates
Closing Date
1 June 2026