Nelson Mandela Bay Metropolitan Municipality publication

Surveys / Complaints / Compliments

You can use the website feedback area to submit surveys and send complaints or compliments to the municipality.

Who it is for

members of the public who want to submit surveys, complaints or compliments

How to act on it

Go to “Get involved / Have your say” and use the “Surveys / Complaints / Compliments” and “Website Feedback” options.

Report Fraud / Vandalism

The portal provides an option to report fraud or vandalism.

Who it is for

members of the public who want to report fraud or vandalism

How to act on it

Use the “REPORT FRAUD / VANDALISM” option on the portal.

Suppliers Portal

The portal provides a suppliers portal for supplier-related activities.

Who it is for

registered suppliers or suppliers using supplier-related services

How to act on it

Select “Suppliers Portal” from the portal’s tenders/suppliers section.

Subscribe to Newsletter

You can subscribe to the municipality’s newsletter.

Who it is for

members of the public who want to receive municipal updates

How to act on it

Use the portal’s “Subscribe to Newsletter” option to sign up.

Apply / Request / Report / Pay (municipal services)

The portal provides access to municipal actions such as applying, requesting, reporting and paying for services.

Who it is for

members of the public needing municipal services

How to act on it

Use the “How can we help you” section and choose “Apply /Request / Report / Pay”.

Tenders - Formal Tenders

The portal provides access to formal tenders for procurement opportunities.

Who it is for

businesses/organisations seeking to bid for municipal work

How to act on it

Open the “Tenders - Formal Tenders” category and follow the tender listings and instructions provided there.

Closes

Closing date not stated in the source

IDP input (open for public comment)

You can submit IDP input as part of public comment and engagement activities on the Nelson Mandela Bay Municipality website.

Who it is for

members of the public who want to provide IDP input

How to act on it

Use the portal’s “Get involved / Have your say” section and select “IDP input” to provide input during the public comment period.

Supplier Database Registration

The portal provides a supplier database registration opportunity for suppliers to register.

Who it is for

suppliers who want to register on the supplier database

How to act on it

Go to the portal’s “Supplier Database Registration” option and follow the supplier registration flow.

Escalation of Reported calls (RRTT)

The portal provides an escalation route for reported calls under the RRTT process.

Who it is for

members of the public who have reported calls and need escalation

How to act on it

Select “Escalation of Reported calls (RRTT)” from the portal categories.