Nelson Mandela Bay Metropolitan Municipality publication

Property Valuations

Access the municipality’s property valuations information.

Who it is for

members of the public needing property valuation information

How to act on it

Select “Property Valuations” from the help categories.

Ward Information

Access ward information for your area.

Who it is for

members of the public seeking ward information

How to act on it

Select “Ward Information” from the help categories.

Telephone guide

Use the municipality’s telephone guide.

Who it is for

members of the public needing phone contact information

How to act on it

Select “Telephone guide” from the help categories.

Escalation of Reported calls (RRTT)

Use the escalation channel for reported calls (RRTT).

Who it is for

people who have reported calls and need escalation

How to act on it

Select “Escalation of Reported calls (RRTT)” from the help categories.

9 Easy ways to pay your account

Use the municipality’s listed payment options to pay your municipal account.

Who it is for

people who have municipal accounts with Nelson Mandela Bay Municipality

How to act on it

Use the “Customer Care Centres - Accounts & Billing” section and select “9 Easy ways to pay your account”.

Subsidies, Rebates and Arrangements

Check the municipality’s options for subsidies, rebates and payment arrangements.

Who it is for

people seeking municipal subsidies, rebates or payment arrangements

How to act on it

Go to the “Subsidies, Rebates and Arrangements” section under the help categories.

Water Dam Levels / Drought mitigation plans and projects / Water Restrictions

Access water-related information including dam levels, drought mitigation plans and projects, and water restrictions.

Who it is for

members of the public seeking water and drought information

How to act on it

Select the relevant water information items under the help categories.

REPORT FRAUD / VANDALISM

Report fraud or vandalism using the municipality’s reporting option.

Who it is for

members of the public who want to report fraud or vandalism

How to act on it

Select “REPORT FRAUD / VANDALISM” from the page.

IDP input (Open for public comment) / Surveys / Complaints / Compliments

Provide input for the municipality’s IDP and use the public comment, survey, and feedback channels for complaints and compliments.

Who it is for

members of the public who want to comment on the IDP or submit surveys/complaints/compliments

How to act on it

Use the “Get involved Have your say” area and select “IDP input Open for public comment” or the relevant surveys/complaints/compliments option.

IPTS Libraries

Access information related to IPTS Libraries.

Who it is for

members of the public interested in IPTS Libraries

How to act on it

Select “IPTS Libraries” from the help categories.

Supplier Database Registration / Suppliers Portal

Register on the supplier database and use the suppliers portal.

Who it is for

suppliers interested in registering with Nelson Mandela Bay Municipality

How to act on it

Select “Supplier Database Registration” or “Suppliers Portal”.

Loadshedding Opportunities

View opportunities related to load shedding.

Who it is for

members of the public seeking load shedding-related information/opportunities

How to act on it

Select “Loadshedding Opportunities” from the help categories.

Water SAVING Tips

Access water-saving tips.

Who it is for

members of the public looking for water-saving guidance

How to act on it

Select “Water SAVING Tips” from the help categories.

Apply /Request / Report / Pay

Use the municipality’s general portal to apply for, request, report, or pay for services.

Who it is for

members of the public needing to apply, request, report or pay

How to act on it

Select “Apply /Request / Report / Pay” from the “How can we help you” categories.

Disaster Management information and FAQs

Access disaster management terminology, legislation, events in Nelson Mandela Bay, and frequently asked questions.

Who it is for

members of the public seeking disaster-related information

How to act on it

Open the “DISASTER MANAGEMENT” section and select the relevant disaster information pages.

Parks and Cemeteries: Find a Grave / Parks and Cemeteries Portal for Undertakers

Access parks and cemeteries information, including Find a Grave and a portal for undertakers.

Who it is for

members of the public and undertakers

How to act on it

Select “Parks and Cemeteries: Find a Grave” or “Parks and Cemeteries Portal for Undertakers”.

Building Certificates - Northern areas (contact building inspectors)

For building-related enquiries and building certificates in the Northern areas, contact the listed building inspectors by email or phone.

Who it is for

members of the public needing building certificates in the Northern areas

How to act on it

Use the listed building inspector contact details for the relevant area (email and phone).

Wifi Services

Access information about WiFi services.

Who it is for

members of the public seeking WiFi services

How to act on it

Select “Wifi Services” from the help categories.