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Non Profit Organisation Npo Information

Western Cape Department of the PremierRef: https://www.westerncape.gov.za/service/non-profit-organisation-npo-information

Official source

Source domain: westerncape.gov.za

Collected on 17 June 2026

Always confirm details on the official source before acting.

What this means

This document is a Western Cape Government service page that explains what to consider before establishing and registering a Non-Profit Organisation (NPO) in South Africa. It outlines a 4-step process (board, founding document, registration, and compliance) and notes that NPOs must comply with the Non-Profit Organisations Act 71 of 1997. It also provides guidance on submitting required reports to the National Department of Social Development’s NPO Directorate and lists contact details for the Western Cape NPO Help Desk, including training and support hours.

Facts

Places

City of Cape Town, Western Cape

Reference

https://www.westerncape.gov.za/service/non-profit-organisation-npo-information

Key Takeaways

  • Service ID: 10120
  • Subject: Non-Profit Organisation (NPO) information (DSD)
  • Legislation referenced: Non-Profit Organisations (NPO) Act 71 of 1997
  • 4-step process: Board; Founding document (Constitution/Memorandum of Incorporation/Trust Deed); Registration (online application possible); Compliance (reporting required)
  • Founding document must comply with NPO Act requirements and include certain clauses for registration
  • Registration: founding document accepted in a formal meeting, signed, submitted with NPO Application Form (online application possible)
  • Help Desk address: 9 Wale Street, Customer Contact Service Centre, Cape Town
  • Help Desk hours: Monday to Thursday (closed Fridays), 8:00am–2:30pm
  • Help Desk email: npo.helpdesk@westerncape.gov.za
  • Help Desk telephone: (021) 483 0987 / 3808
  • NPO reports submission email: NPOReports1@dsd.gov.za
  • Compliance statistic stated: ~67% of registered NPOs are non-compliant due to failure to submit required reports
  • Western Cape Government
  • Department of Social Development (DSD)
  • National Department of Social Development (NPO Directorate)
  • Western Cape NPO Help Desk
  • Non-Profit Organisations (NPO) Act 71 of 1997